Software and Computer Systems Company, LLC



Product and Support Downloads




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Listed below are brief descriptions of our products followed by downloadable documents. The documents include FAQs (frequently asked questions), product profiles, installation instructions, troubleshooting documents and tips, and any other documents that SCSC makes available to users. The documents in this section change frequently, so we’re putting an update date on each one so you don’t waste you’re time downloading something you already have.
 
The documents are links to downloadable files in PDF format. Click on the title of the link and it should either automatically download the file or open it up in another browser window. There is no charge for these files and you don’t need to be an owner of one of our products to download them.






 


Scannerz downloads



Troubleshooting With Scannerz
 
This document has been re-written and is now titled Advanced Drive and System Testing with Scannerz for Mac OS X It outlines the high level procedures any user can use to isolate problems with their hard drive, supporting subsystem components, and the logic board but now includes information on Diagnostics Mode testing. Last update: 10/5/14




Scannerz Installation
 
This contains the installation instructions for Scannerz and FSE or FSE-Lite when included with Scannerz. FSE is offered as an update to Scannerz, whereas FSE-Lite is always included in the base release of Scannerz.  Last Update: 6/13/12




Scannerz License
 
Scannerz for Mac OS X is a licensed product. This is a copy of the license for those interested.  Last Update: 3/25/12




Troubleshooting Scannerz
 
This document will identify problems that some users may encounter with Scannerz for Mac OS X. Last Update: 3/25/12





FSE downloads



FSE Installation Instructions


This document applies only to the stand-alone version of FSE for Mac OS X. If FSE is purchased with Scannerz, it is installed in the Scannerz directory during installation and replaces FSE-Lite. FSE-Lite is only available with Scannerz and is installed with the Scannerz installer. FSE-Lite for Mac OS X is not available as a standalone product. Last update: 6/13/12




FSE License

FSE for Mac OS X is a licensed product. This is a copy of the license for those interested. Last update: 3/25/12




FSE-Lite License


FSE-Lite for Mac OS X is a licensed product. FSE-Lite is included with Scannerz base release. This is a copy of the license for those interested. Last update: 3/25/12




FSE and FSE-Lite Troubleshooting


This document will identify problems that some users may encounter with FSE and FSE-Lite. Last update: 3/25/12






SpotOff Downloads



SpotOff and Spot-O-Meter Installation Instructions


This document explains the installation procedures for SpotOff and Spot-O-Meter for Mac OS X. Last update: 6/13/12




SpotOff License


SpotOff for Mac OS X is a licensed product. This is a copy of the SpotOff license for those interested. Last update: 5/19/12




Spot-O-Meter License


Spot-O-Meter for Mac OS X is a licensed product. Even though Spot-O-Meter is available at no cost, Spot-O-Meter is still a licensed product. This is a copy of the Spot-O-Meter license for those interested. Last update: 5/19/12




Troubleshooting SpotOff and Spot-O-Meter


This document will identify problems that some users may encounter with SpotOff and Spot-O-Meter for Mac OS X. Last update: 3/25/12





Reference document
          downloads


Hard Drive Troubleshooting


Aside from the more common problems people suffer with a hard drive, such as the loss of sectors on a drive's platter, many also have problems that are more complex, and often mistakenly discard their systems, not realizing the problem might have been easily fixed. Hard Drive Troubleshooting is a systems approach to both system and hard drive problem analysis that will allow a user to evaluate more complex and obscure problems, such as system lockup, system crashes, intermittent and erratic drive behavior, corrupt data transfer, and drives dropping out, to name a few. If you're having any problems with your Macintosh system, this book may help you isolate them.    Last updated: 9/17/12














Mac Universal Binary Icon

Scannerz, Scannerz Lite, FSE, FSE-Lite, Performance Probe 2, Phoenix, SpotOff, and Spot-O-Meter are Mac OS X universal binaries and support both Intel and PowerPC G4 and G5 based systems using Mac OS X versions 10.5 (Leopard), 10.6 (Snow Leopard), 10.7 (Lion), 10.8 (Mountain Lion), 10.9 (Mavericks), and 10.10 (Yosemite). PowerPC based systems must use Mac OS X 10.5

Supported Intel based systems include all variants of the MacBook, MacBook Air, MacBook Pro, iMac, Mac Pro, and Mac Mini. Supported PowerPC based systems must be running MacOS 10.5 (Leopard) and include the iBook, Power Mac, eMac, iMac, Mac Mini, and PowerBook G4 Series.